Effective Date: 19 July 2021
Capitalised terms used in this policy and not otherwise defined, have the meaning set out in the Terms of Service.
This policy sets out:
We collect a variety of information from visitors to the Site, some of which may be Confidential Information.
By visiting the Site, engaging in the community it facilitates, using any of the Service Suite or otherwise providing us with your personal information (or authorising it to be provided to us by someone else), you agree to your personal information being handled as set out in this policy.
Like most Site operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors and Users, such as yourself, use the Site. The information collected will also help us trouble-shoot problems, analyse our resources and improve our services. There is nothing in that kind of information that could enable anyone to identify who you are.
Coalfacer also collects potentially personal information like IP Addresses for logged in Users. We only disclose logged in User IP Addresses under the same circumstances that we use and disclose personal information as described below.
In certain circumstances we may be required or permitted by law, court or tribunal order or requested by a regulator to collect certain personal information about you.
Visitors to the Site choose to interact with Coalfacer in ways that require us to collect personal information. The amount and type of information that we collect depends on the nature of the interaction. We collect personal information in a number of ways, including:
In each case, Coalfacer collects such information to the extent that we think it is necessary or appropriate to fulfil the purpose of the your interaction with us or to personalise your experience on the Site. Coalfacer does not disclose personal information other than as described in this policy. You can always refuse to supply personal information, but if you do that, we may not be able to support your engagement in certain aspects of the Site. Some of the services available through the Site cannot be provided without your personal information.
You consent to Coalfacer posting, distributing and using any photographs, images, videos or other content and/or personal information you might upload on the Site or have otherwise provided consent to publish on the Site, blog, in our marketing collateral or social media channels, which we may use in order to provide our Service Suite, the marketing of our Service Suite or for the purpose of our functions and/or activities. Examples include sharing your videos on our public or semi-public channels or tweeting about your involvement in our community. You can restrict the level of disclosure to which you consent in the settings function of the Site. Unless you do so, you consent to all such activities.
You must not provide us with the personal information about another person unless you have first obtained that person’s prior consent to do so and you have told them their personal information will be provided to us an handled in accordance with this policy.
We collect your personal information in order that you may derive benefit through participating in our community and accessing the Site and Service Suite.
Subject to this policy, we may use your personal information:
You consent to us using and Disclosing your personal information in any manner that could reasonably be contemplated by this policy or any of the other policies (shown on the Site) that are incorporated in our Terms.
We may Disclose your personal information to other Users or Organisations and third party processing agents in connection with your activity on the Site. This may include Disclosure to:
Those entities and individuals will be permitted to obtain only the personal information necessary to deliver the relevant action or service. We take reasonable steps to ensure that these organisations and individuals are notified as to any Confidential Information which may be included in the Disclosure materials, and where reasonably practicable, we seek to obtain a confidentiality undertaking from the recipient.
These parties may be located outside Australia. We endeavour to inform these parties about Australian privacy law and we direct them to this policy. We request that these parties to observe this policy in handling your personal information, however we do not, in all cases, have the means or influence to oblige them to do so. You acknowledge that, by agreeing to the disclosure of your personal information to these entities outside of Australia, we will no longer be required to take reasonable steps to ensure the recipient’s compliance with the Australian privacy law or this policy, in relation to your personal information and we will not be liable to you for any breach of the Australian privacy law or this policy by these offshore recipients. On this basis, you consent to such disclosure.
Payment processors and related compliance services may also receive some of your personal information.
Certain information will be disclosed to other Users and Organisations to allow them to determine which whether a project collaboration or other related engagement might be of interest. Contact details will be shared between members only with your consent, or where you have taken steps after expressing interest in an engagement.
If Coalfacer, or substantially all of its assets, were subject to a change of Control, whether by business or asset sale, or in the event that we go out of business or suffer an insolvency event, User information would be one of the assets that is transferred or acquired by a third party (including any administrator appointed in connection therewith). You acknowledge that such transfers may occur, and that any acquirer of Coalfacer (or its assets) may continue to use your personal information as set out in this policy.
We may collect personal information from you if you apply for a job with and/or become employed by us. If so:
In order for us to successfully do business with you it will not, in most circumstances, be practical for us to deal with you without you providing relevant personal information to us. However, where it is lawful and practicable to do so, you may deal with us anonymously or by using a pseudonym.
If you engage in any transaction via the Site, the completion of the process will involve your making disclosures and satisfying know-your-customer and customer-due-diligence processes. We want to ensure members make efficient use of the Site, by asking for timely provision of relevant personal information.
You may review, edit, correct or delete any personal information you submit to us at any time by updating your settings or preferences in your account dashboard.
You may access personal information we otherwise hold about you. Access to your personal information may be denied on certain grounds including, for example: it is unlawful; it may have an unreasonable impact upon the privacy of other individuals; or your request is frivolous or vexatious. If we deny you access we will provide our reason for doing so at the time of your request.
If you wish to access the personal information we hold about you or request correction of it, you should contact the Privacy Officer on the details below who will respond to your request within a reasonable period after the request is made.
While we do not charge you for a request for accessing your personal information you should be aware that we may charge a reasonable fee (which will be notified to you once you make a request) for time and cost if an extended amount of time is required to collate and prepare material for you; and if extensive scanning or copying is involved.
We take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date. However, we also rely on you to advise us of any changes to your personal information by maintaining and updating your profile.
Please contact us using the contact details below as soon as possible if there are any changes to your personal information or if you believe the personal information we hold about you is not accurate, complete or up-to-date so that we can update your file accordingly.
If you believe that we have breached your privacy rights in any way, or you would like to discuss any issues about this policy please contact us on email@example.com.
All such enquiries or complaints will be taken seriously and will be handled as soon as reasonably practicable. For general information regarding privacy in Australia, visit the Site of the Office of the Australian Information Commissioner (www.oaic.gov.au).